At Libo Montessori Materials, we are committed to ensuring that our customers are completely satisfied with their purchases. If you are not satisfied with your purchase, please review our Refund and Returns Policy.
Eligibility for Refunds and Returns
Refunds and returns are eligible for products that are in their original, unused condition and in their original packaging. Custom orders and clearance items are not eligible for refunds or returns.
Time-frame for Refunds and Returns
Refunds and returns must be requested within 30 days of receipt of the product. If the product is damaged or defective, please contact us within 7 days of receipt to request a refund or return.
To request a refund or return, please contact us. We will provide instructions for returning the product and will issue a refund or replacement once the product has been received and inspected.
The customer is responsible for paying shipping charges for returned products, unless the product is damaged or defective.
Refunds will be issued to the original payment method used for the purchase. Please allow 5-7 business days for the refund to appear on your account.
Exchanges for a different product or size are available for products that are in their original, unused condition and in their original packaging. Please contact us to request an exchange.
If you have any questions about our Refund and Returns Policy, please contact us.
This Refund and Returns Policy was last updated on 2023 Feb 6.